Printifique3D is committed to excellence and the full satisfaction of our customers. We proudly offer worldwide shipping and strive to dispatch every order as efficiently as possible. Please consider public holidays and carrier delays that may impact delivery timelines.
1. Shipping Coverage
We ship internationally for eligible orders. Availability and delivery timelines depend on your destination, carrier services, and customs processing where applicable.
2. Order Processing & Dispatch
Processing time may vary depending on part complexity, quantity, material, and post-processing requirements. During periods of high order volume, processing and dispatch may be delayed. If there is a significant delay, we will contact you via email.
3. Incorrect Address Disclaimer
It is your responsibility to ensure the shipping address entered at checkout is accurate.
We begin processing quickly. Contact us immediately at support@printifique3d.com if you find an error.
4. Undeliverable Packages
Orders returned to us as undeliverable due to incorrect address details may be subject to additional shipping charges or handling fees. Any re-shipment will require confirmation and payment of applicable costs before the order is resent.
5. Lost or Stolen Packages
Printifique3D is not responsible for packages marked as "delivered" by the carrier. If tracking shows delivered but you have not received the package, please contact your courier and local authorities.
6. Returns & Shipping
Return eligibility and timeframes are governed by our Refund & Return Policy. If a return is approved, customers are responsible for return shipping costs unless stated otherwise.
7. Production Delays
If a material becomes unavailable after your order is placed, we may:
- Cancel and refund the affected item(s)
- Offer an alternative material or revised production timeline
8. Customs, Import Duties & Taxes
9. Acceptance
By accessing our website and placing an order with Printifique3D, you acknowledge that you have read, understood, and agreed to the terms of this Shipping Policy.
10. Contact Information
If you have questions about shipping, please reach us at:
Email: support@printifique3d.com
Website: www.printifique3d.com